Melissa Haskell

207-631-5994

recordme76@gmail.com

 

 

Objective

 

To obtain a position in a challenging company, that has rewarding potential and growth within the a growing company.

 

Experience

 

Coastal Med Tech

June 25, 2015 - Present

Service Technician

 

Cell Packet Technologies LLC 

July 2014 – June 11, 2015

PT/ Term - Drive tester (Contractor)

New England Area / Nationwide traveling if needed.

Started training JDSU and NEMO.

 

DOT Medical Card

 

Milford Music Dept. – Volunteer 2013 – 2015

 

Production Services of Maine

June 2015 - Present

Position – Control (Security)

Event security for Waterfront Concerts

 

eBay business (2007- Present)

August 2008 – 2013

Had my own eBay business selling and purchasing items. 

Took care of kids and house etc.

 

T-Mobile Oakland, ME

March 2008 – July 2008

Customer Service Representative I

• Deliver world class customer service and build customer satisfaction and loyalty

• Provide effective and timely resolution of a range of customer inquiries

• Strive for one-call resolution of customer issues

• Complete ongoing training to stay abreast of product, service and policy changes

• Strike a positive and cooperative tone with both customers and coworkers

• Demonstrate best judgment in the disbursement of adjustments and credits

• Increase the customer experience by providing information on new products, rate plans, and services through up selling opportunities.

 

 

 

 

 

Target Augusta, ME

February 2008 – March 2008

Merchandise Presentation (Stocking and Unloading)

●Unloaded merchandise from trucks and stocked appropriately

●Assisted in the set up of the Augusta retail store

●Trained peers in the areas of stocking and displaying merchandise

●Assisted customers with sales and solving issues

 

 

Time Warner Cable Augusta, ME

October 2005 – January 2007

Dispatcher

●Maintained communications link with field and office operations.

●Provided customer trouble shooting and call resolution and coordination.

●Duties included regular radio and phone communications, routing and/or correcting daily work orders for technicians, maintaining logs and reports of activity, and monitoring computer for job pool and outages.

 

Colby College Waterville, ME

September 2005 – October 2006

Security Officer

● Interact in a sensitive, courteous and understanding way with all members of the college's diverse academic community.

●Utilize tact and diplomacy when necessary.

● Assist students, faculty, staff or visitors and intercede in unruly situations.

●Observe, identify and respond to safety and security incidents and situations.

●Investigate and report any illegal or suspicious criminal activity

 

Education

 

September 1991 – June 1995 Cony High School Augusta, ME

●Received High School Diploma

●Received 785 hours of Law Enforcement training – CATC

●Certified Corrections Officer – State of Maine

 

 

Other Experience:

 

LL Bean: Security Officer, Returns Dept. ( 2 years )

Order Processor – Pine State Trading (2 years)

DH Motors (family business)

Auto Detailing, changed tires, Oil Changes, Parts Runner and misc in house work – assisted with adding up the time cards. (2 years)

Associated Grocers: Security Officer (year)

Unum: Security Officer (year)

Kennebec County Jail: Corrections Officer Dec 95 - Sept 97

 

(References upon request)

 

 

 

 

Hobbies are :

Photography, Music, writing, fixing things and singing.